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[SOLVED] Game crashes when joining lobby

Discussion in 'Bugs' started by Rigs, Mar 30, 2016.

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  1. Rigs

    Rigs New Born (1) Member

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    Fix: Update steam

    I played this game for a couple of hours with relatively few problems and got to level 8.
    Since hitting level 8, I haven't been able to join a game without the game hanging/crashing. In multiplayer lobbies the game becomes unresponsive as soon as I join. In single player the game becomes unresponsive as soon as the match starts (the game actually loads and I can see the tanks before this happens). I've tried uninstalling, reinstalling on other hard drives, updating drivers, updating windows, running in admin mode, changing default monitors, changing resolutions/settings, checking for malware, restarting steam, and restarting my computer.

    Error code:

    Description:
    A problem caused this program to stop interacting with Windows.

    Problem signature:
    Problem Event Name: AppHangB1
    Application Name: ShellShockLive.exe
    Application Version: 5.3.4.47953
    Application Timestamp: 56e20e1a
    Hang Signature: 9ec3
    Hang Type: 262144
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Hang Signature 1: 9ec3c5df7507ddda74cf0b1b76fbc2ad
    Additional Hang Signature 2: ac9e
    Additional Hang Signature 3: ac9ebe4d346def3f162a201f8675dfef
    Additional Hang Signature 4: 9ec3
    Additional Hang Signature 5: 9ec3c5df7507ddda74cf0b1b76fbc2ad
    Additional Hang Signature 6: ac9e
    Additional Hang Signature 7: ac9ebe4d346def3f162a201f8675dfef
     
    Last edited: Mar 31, 2016
  2. MythicalRainbowPumpkins

    MythicalRainbowPumpkins Unconfirmed Member

  3. Rigs

    Rigs New Born (1) Member

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    I've tried disabling updates in game and even through steam to no avai, and I've restarted a dozen times. Any other ideas?
     
  4. MythicalRainbowPumpkins

    MythicalRainbowPumpkins Unconfirmed Member

    hmm, what you could do is contact Kchamp himself. Send him the error code and he most likely solve your issue. It worked for me, i was crashing all of the time and i emailed Kchamp, emailed me back saying he would put the fix in the next update and it worked.
     
  5. Rigs

    Rigs New Born (1) Member

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    Oh cool, you got an email address?
     
  6. MythicalRainbowPumpkins

    MythicalRainbowPumpkins Unconfirmed Member

    [​IMG]

    Here you go :)
     
    Rigs likes this.
  7. Rigs

    Rigs New Born (1) Member

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    Thanks, bud.
     
  8. Rigs

    Rigs New Born (1) Member

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    solved: tl;dr update steam

    So it turns out, I had a bunch of games in queue to download patches. I finished downloading the patches and for some reason that's when steam finally decided to update. Steam updating fixed the crash.
     
  9. Black Widow

    Black Widow Forum Administrator Administrator

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    Thread closed now that your problem has been solved.

    On another note, welcome to the forum.
     
    Batgirl likes this.
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