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starter pack

Discussion in 'Questions & Answers' started by tofkang, Mar 24, 2015.

  1. tofkang

    tofkang New Born (1) Member

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    hello, I play on facebook but I can t buy the starter pack ; Popups are allowed ... and that would be the first time
    what can I do please ?
     
  2. Black Widow

    Black Widow Forum Administrator Administrator

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    Hi, @tofkang, can you be a little more specific please?
     
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  3. tofkang

    tofkang New Born (1) Member

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    when I clic to buy starter pack , I have this window :
    We have not received all the information necessary for this application to complete your purchase . Your purchase has not been charged and check again. If this error persists , contact the developer of the application.
    Then another window told me : If you do not see a window payment appear , accept popups and try again
    but for other tank coins purchases , I have the correct window with paypal
     
  4. Black Widow

    Black Widow Forum Administrator Administrator

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    Hi @tofkang, so you're saying it allows you to purchase tank coins but if you try it with a different offer and not with the starter pack am i correct?
     
  5. tofkang

    tofkang New Born (1) Member

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    yes, and for a first time, the starter pack is really
    interesting
     
  6. Black Widow

    Black Widow Forum Administrator Administrator

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    Okay thanks, I'll look into it with others since i don't have this myself. Think you could private message me a screenshot of it for me to examine? And please censor your real name when you do, thanks.
     
  7. Nightwing

    Nightwing Staff Sergeant (8) Member

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    weird i play on facebook and i bought starter pack.
     
  8. Nightwing

    Nightwing Staff Sergeant (8) Member

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    did you make sure your payment method is already synced to facebook? Facebook has things like that sometimes but if you can get a certain payment method the default on your facebook account it should work fine (Example: save credit card)
     

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