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This user has been logged on elsewhere

Discussion in 'Graphic Bugs' started by Lenon, May 30, 2016.

  1. Lenon

    Lenon New Born (1) Member

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    Hi, I bought the game a few days ago, and I've been experiencing a frustrating problem ever since.
    almost every time I try to get in the game, it takes me to Method Two on the 'Connecting Screen'. After that it logs me in for a second then disconnects and sends me back to the connecting screen with a repeated message saying "This user has been logged on elsewhere", the only time I can successfully get in the game if it somehow doesn't go to Method Two and connects instantly, which happens rarely.
    So basically I have to keep opening and closing the game until it connects instantly without going to Method Two, which takes a long while...
    And yes this problem only occurs when the game goes to Method Two in connecting.
    I tried to "Verify Integrity of Game Cache" multiple times, and turned off my anti-virus but that didn't do anything.

    I'm using Windows 10.
    My internet is directly connected with my PC, so I'm not using Wi-Fi.
     
    GooodHerb and Penguin like this.
  2. Penguin

    Penguin Major (18) Member

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    i can't really help you but it happened to me then it gone forever(without doing anything),i think that you just have to wait and have some patience then
     
    Lenon likes this.
  3. Lenon

    Lenon New Born (1) Member

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    I'm not sure I can just sit there and hope it will disappear eventually :/
    it's been a week now and it's so frustrating..
     
  4. MythicalRainbowPumpkins

    MythicalRainbowPumpkins Unconfirmed Member

    I would suggest trying to report it to the developer, Kchamp. He might fix it in a update.

    Here's his email address: kchamp@kchampgames.com
    Just send him the screenshot and give details about your problem.

    I can not guarantee that he will be able to fix your problem, but it's worth a try.
    Hope this gets resolved for you because these things are very frustrating e.g. the endless connecting screen (has been resolved for some)

    Thanks and I hope to see you around :)
     
    Taylor likes this.
  5. xXTacocubesXx

    xXTacocubesXx Command Sergeant Major (13) Member

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    I'm assuming you haven't played the game on two computers? It looks like maybe the game thought you were account sharing. Probably not, but just wondering.
     
  6. Lenon

    Lenon New Born (1) Member

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    I'm going to do that now, thanks :D

    No, I haven't, that's the thing it doesn't make sense. :/
     
    Last edited by a moderator: May 31, 2016
  7. Lenon

    Lenon New Born (1) Member

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    UPDATE on the issue:
    I just installed the latest update 6/8/2016, it helped a bit with the issue but the problem is still there.
    Like, I have a bit more chance of logging in the game but the problem still persists.